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urgent help needed from experts

Posted: 08 Apr 2020, 6:02 pm
by Arshad Niazi
Assalam Alekum.

i have toshiba satellite labtop 500 gb hard windows 7 ultimate
4gb ram processor i3-2350M CPU @ 2.30GHz...
first of all MASODA File then ALKA File (.alka)
i was trying to come out from these problems
another virus HELP Files attack and all files, folders
video audio every things are crept.
there are some very very important officials files
are kept in it dont wants to lose them.
please help me to come out of all these problems
i shall be very much thank full to you all.

Re: urgent help needed from experts

Posted: 08 Apr 2020, 7:54 pm
by saad
Arshad Niazi wrote: 08 Apr 2020, 6:02 pm Assalam Alekum.

i have toshiba satellite labtop 500 gb hard windows 7 ultimate
4gb ram processor i3-2350M CPU @ 2.30GHz...
first of all MASODA File then ALKA File (.alka)
i was trying to come out from these problems
another virus HELP Files attack and all files, folders
video audio every things are crept.
there are some very very important officials files
are kept in it dont wants to lose them.
please help me to come out of all these problems
i shall be very much thank full to you all.
malwarebye sa clean karoo phir kaspersky anti virus sa ok

Re: urgent help needed from experts

Posted: 08 Apr 2020, 11:51 pm
by Muhammad Qaiser
tell me precisely what is the exact extension of encrypted files/folders, for a solution :)

Re: urgent help needed from experts

Posted: 11 Apr 2020, 2:26 pm
by Arshad Niazi
Thanks a lot Qaiser bhai,

i mention all my issue in my post please red it carefully

you will come to know all issues that i have

bhai its very important for me lot of important informations

are stored in it please help

Re: urgent help needed from experts

Posted: 13 Apr 2020, 12:13 pm
by Muhammad Qaiser
sorry bhai for late reply, as i was busy. Regarding your problems mentioned above, i am sorry to inform you that your pc has been attacked by ransomware, all files/folders encrypted by hacker. To confirm this if you see inside any encrypted folder you will find a readme file where the hacker may have left a message for you for demand of ransom for restoration of files/folders.

Unfortunately, there is no cure/fix of this problem, as all files/folders encrypted by a password only known to hacker. AV/Malware software also would not help in your case.
Now you have to format your HDD and in future always make backup of your important data on external HDD/storage media to save from future attacks. :)

Re: urgent help needed from experts

Posted: 30 Apr 2020, 6:31 pm
by Arshad Niazi
thanks a lot brother for your kind reply

you are right sir address was given in that read me file be leave even i approach

that bastard hacker what he says don't ask this i am trying lets see hoping for the

best. bear brother i am to much busy these days. i have formatted all 4 drives. now

now trying recover some files i recover some pictures and office files. i will message

you latter in detail Allah Hafiz

best regard

Re: urgent help needed from experts

Posted: 30 Apr 2020, 8:28 pm
by tiger
Arshad Niazi wrote: 30 Apr 2020, 6:31 pm thanks a lot brother for your kind reply

you are right sir address was given in that read me file be leave even i approach

that bastard hacker what he says don't ask this i am trying lets see hoping for the

best. bear brother i am to much busy these days. i have formatted all 4 drives. now

now trying recover some files i recover some pictures and office files. i will message

you latter in detail Allah Hafiz

best regard

For recovering files, do not store files in the same drive, otherwise you will be failed to recover them,
99.9% chances, you will be failed to recover office files, because virus mostly attack on .exe .msi and office files like .doc

But there are some chances, you will be able to recover videos and pictures..

Re: urgent help needed from experts

Posted: 01 May 2020, 8:53 am
by Arshad Niazi
thanks a lot brother

dear may be i told you early that i am serving in Pakistan Defense Force (secretory brunch) due to this i am little bit careful. so my some documents are official and confidential. 3/4 i recover but can only be open in window explorer only.
brother i am trying may Allah Almighty help me and i hope he will inshahAllah.
pleas remember me in your prayers thanks
thanks take care Allah
best regard

Re: urgent help needed from experts

Posted: 01 May 2020, 10:24 am
by Muhammad Qaiser
Bro, hacker ko kuch bhi pay karne ki zaroorat nahi hai. As there is no guarantee that he will decrypt your files, even after full payment ;)

Re: urgent help needed from experts

Posted: 06 May 2020, 5:10 pm
by Arshad Niazi
yes brother i know thanks a lot